1. Acceptance of Terms

These Terms & Conditions govern your access to and use of synqAGENT.com and any related products, software, tools, features, and services provided by synqAGENT ("Company," "we," "us," or "our"). By accessing or using our website or services, you confirm that you have read, understood, and agree to these Terms.

2. Eligibility, Accounts, and Access

You must be at least 18 years old to use our website or services. By creating an account or using the platform, you represent that the information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access to or use of your account.

3. Use of the Website and Platform

You agree to use the website and services only for lawful purposes and in accordance with these Terms. You may not interfere with or disrupt the functionality, security, or integrity of the website, platform, servers, or networks connected to our services.

Prohibited activities include:

• Using the website or platform in violation of any applicable law or regulation.
• Attempting to gain unauthorized access to accounts, systems, or data.
• Uploading or transmitting malicious code, viruses, or harmful content.
• Using the platform to mislead, impersonate, harass, defraud, or otherwise harm others.
• Copying, scraping, reverse engineering, reproducing, or exploiting any part of the website or platform except as expressly permitted by us in writing.

4. Intellectual Property

All content, software, branding, graphics, logos, images, text, design elements, and functionality on the website and platform are owned by synqAGENT or its licensors and are protected by intellectual property and other applicable laws.

Except as expressly authorized by us in writing, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our website or platform.

5. User Content and Submitted Materials

If you submit, upload, post, or otherwise provide content, materials, data, scripts, prompts, media, or other information through the website or platform, you retain ownership of your content. However, you grant synqAGENT a non-exclusive, worldwide, royalty-free license to host, use, reproduce, process, adapt, transmit, and display that content solely as necessary to provide, operate, support, secure, and improve the services.

You represent and warrant that you have the necessary rights to submit such content and that your content does not violate any law or the rights of any third party.

6. Privacy Policy

Your use of the website and services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, store, and disclose personal information.

7. Electronic Communications, SMS, and Email

By providing your contact information, you consent to receive communications from us electronically, including by email and SMS, for account updates, operational notices, reminders, customer service, service-related alerts, and, where you have expressly opted in, promotional communications.

Message frequency may vary depending on your interactions with synqAGENT, your account activity, and your use of our services. Message and data rates may apply based on your mobile carrier and plan.

You may opt out of promotional emails by using the unsubscribe link in the email. You may opt out of SMS messages by replying STOP. For help, reply HELP or contact us directly.

8. Confidentiality

Any confidential or proprietary information shared between you and synqAGENT, including but not limited to business plans, strategies, financial information, customer leads, operational materials, or proprietary tools, must be treated as confidential and protected from unauthorized disclosure.

You agree not to disclose or use confidential information except as necessary for the permitted use of our services.

Confidentiality obligations do not apply to information that:

• Becomes publicly available without breach of these Terms.
• Is disclosed with prior written consent from the information owner.
• Must be disclosed by law, regulation, court order, or governmental request, provided notice is given where legally permitted.

These confidentiality obligations survive termination or expiration of your use of the platform.

9. Telemarketing and Communications Compliance

Users of synqAGENT are solely responsible for complying with all applicable laws and regulations governing calls, texts, recordings, artificial voice usage, telemarketing, marketing automation, and consumer communications, including without limitation the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), applicable federal and state Do Not Call laws, consent requirements, disclosure requirements, and time-of-day restrictions.

synqAGENT is a technology service provider. We do not provide legal advice, and we are not responsible for user-created campaigns, scripts, contact lists, consent practices, or outbound communication activity initiated through the platform.

You agree that you will not use the platform to:

• Contact numbers on the National Do Not Call Registry or internal opt-out lists without a lawful basis to do so.
• Initiate calls, texts, or prerecorded or AI-generated communications without the legally required level of consent.
• Fail to identify the caller, the purpose of the communication, or required contact information.
• Ignore, delay, or fail to honor opt-out or do not contact requests.
• Place communications outside legally permitted calling or texting hours.
• Use misleading, deceptive, false, or manipulative claims, impersonation, or prohibited sales tactics.
• Contact emergency lines, hospitals, protected entities, or any restricted numbers where such contact is prohibited.

You are solely responsible for any fines, penalties, claims, damages, investigations, or liabilities resulting from your communications activities or non-compliance with applicable law.

10. Subscription, Billing, and Pay-As-You-Go Terms

By subscribing to synqAGENT, you agree to the pricing, usage limits, and billing terms associated with your selected plan. Subscription fees and usage-based charges will be billed to the payment method on file.

10.1 Monthly subscription enrollment

Your plan may include a predetermined number of minutes, credits, or usage allotments based on the tier you select. If you exhaust your included usage before the end of the billing cycle, additional usage may be added automatically at the then-current rate associated with your plan.

10.2 Top-ups and automatic billing

By subscribing, you authorize synqAGENT to bill your payment method for recurring subscription charges and any approved overages, top-ups, or additional usage-based charges incurred under your account.

10.3 Rollover minutes

If your plan includes rollover minutes, any unused eligible minutes may remain available for up to 12 months from the date of accrual unless otherwise stated in your plan terms. After that period, unused rollover minutes expire.

10.4 Cancellation policy

You may cancel your subscription at any time. Unless otherwise stated, cancellation takes effect at the end of the current billing cycle. No refunds will be issued for partial billing periods, unused minutes, unused credits, unused subscription time, or early termination.

10.5 Payment information

You are responsible for keeping your billing and payment information accurate and up to date. If a payment fails or your payment method cannot be charged, we may suspend or limit access to the services until payment is successfully completed.

11. Free Trial Terms

11.1 Eligibility

Any free trial offer is available only to eligible first-time users unless otherwise stated.

11.2 Trial usage and expiration

If offered, a trial may include limited usage, such as 30 minutes during a 7-day trial period. Trial usage must be used within the stated trial period. Unused trial usage expires at the end of the trial period.

11.3 Automatic enrollment after trial

Where disclosed at signup, at the end of the free trial you may be automatically enrolled into a paid monthly subscription plan unless you cancel before the trial ends. By starting the trial, you authorize that post-trial enrollment and billing in accordance with the terms presented at signup.

12. Referral Program

If synqAGENT offers a referral program, referral rewards are subject to the rules, eligibility requirements, and conditions communicated by us at the time of the offer.

Unless otherwise stated, referral rewards are non-transferable, have no cash value, and may be revoked if fraud, abuse, manipulation, self-referrals, or policy violations are detected.

13. Data Security and User Privacy

You retain ownership of your uploaded data. We implement reasonable administrative, technical, and organizational safeguards designed to protect data in our possession, including encryption in transit and at rest where applicable.

We do not sell or share mobile numbers or personal data with third parties, affiliates, or partners for their marketing or promotional purposes. We only share data with third parties as necessary to operate, support, maintain, or deliver our services, and only under obligations designed to protect confidentiality and security.

Where applicable, we aim to support compliance with relevant privacy laws and frameworks, including laws such as the CCPA and GDPR, but your own compliance obligations remain your responsibility where you act as a business, sender, controller, or data source.

14. Third-Party Services and Links

Our website or platform may contain links to third-party websites, integrations, payment processors, communications providers, analytics tools, or other services that are not owned or controlled by synqAGENT. We are not responsible for the content, policies, practices, availability, or performance of third-party services.

Your use of any third-party services is governed by the terms and policies of those third parties.

15. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, synqAGENT disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the website or services will be uninterrupted, error-free, secure, or free from harmful components, or that any results obtained from use of the services will be accurate, complete, or reliable.

16. Limitation of Liability

To the fullest extent permitted by law, synqAGENT and its affiliates, officers, directors, employees, contractors, licensors, suppliers, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or other intangible losses arising out of or related to your use of or inability to use the website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or services will not exceed the amount you paid to synqAGENT for the applicable services during the 12 months preceding the event giving rise to the claim.

17. Indemnification

You agree to defend, indemnify, and hold harmless synqAGENT and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees, including reasonable attorneys' fees, arising out of or relating